MatchSavings Organizational Security Commitment

SOC2

Information Security Program

  • We have an Information Security Program in place that is communicated
    throughout the organization. Our Information Security Program follows the criteria
    set forth by the SOC 2 Framework. SOC 2 is a widely known information security
    auditing procedure created by the American Institute of Certified Public
    Accountants.

Third-Party Audits

  • Our organization undergoes independent third-party assessments to test our
    security and compliance controls.

Third-Party Penetration Testing

  • We perform independent third-party penetration tests at least annually to ensure
    that the security posture of our services is not compromised.

Roles and Responsibilities

  • Roles and responsibilities related to our Information Security Program and the
    protection of our customer’s data are well-defined and documented. Our team
    members are required to review and accept all of the security policies.

Security Awareness Training

  • Our team members are required to go through employee security awareness
    training covering industry standard practices and information security topics such
    as phishing and password management.

Confidentiality

  • All team members are required to sign and adhere to an industry standard
    confidentiality agreement prior to their first day of work.

Background Checks

  • We perform background checks on all new team members in accordance with
    local laws.

Cloud Security

Cloud Infrastructure Security

  • All of our services are hosted with Amazon Web Services (AWS). They employ a
    robust security program with multiple certifications. For more information on our
    provider’s security processes, please visit AWS Security.

Data Hosting Security

  • All of our data is hosted on Amazon Web Services (AWS) databases. These
    databases are all located in the United States. Please reference the above vendor
    specific documentation linked above for more information.

Encryption at Rest

  • All databases are encrypted at rest.

Encryption in Transit

  • Our applications encrypt in transit with TLS/SSL only.

Vulnerability Scanning

  • We perform vulnerability scanning and actively monitor for threats.

Logging and Monitoring

  • We actively monitor and log various cloud services.

Business Continuity and Disaster Recovery

  • We use our data hosting provider’s backup services to reduce any risk of data loss
    in the event of a hardware failure. We utilize monitoring services to alert the team
    in the event of any failures affecting users.

Incident Response

  • We have a process for handling information security events, including escalation
    procedures, rapid mitigation and communication.

Access Security

Permissions and Authentication

  • Where available we have Single Sign-on (SSO), 2-factor authentication (2FA), and
    strong password policies to ensure access to cloud services is protected.
  • Access to cloud infrastructure and other sensitive tools is limited to authorized
    employees who require it for their role.

Least Privilege Access Control

  • We follow the principle of least privilege for identity and access management.

Quarterly Access Reviews

  • We perform quarterly access reviews of all team members with access to sensitive
    systems.

Password Requirements

  • All team members are required to adhere to a minimum set of password
    requirements and complexity for access.

Vendor and Risk Management

Annual Risk Assessments

  • We undergo at least annual risk assessments to identify any potential threats,
    including considerations for fraud.

Vendor Risk Management

  • Vendor risk is determined and the appropriate vendor reviews are performed
    before authorizing a new vendor.

Contact Us

If you have any questions, comments, or concerns, or if you wish to report a potential security
issue, please contact [email protected].

  • We undergo at least annual risk assessments to identify any potential threats,
    including considerations for fraud.
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